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How to Report Fraud

If you feel you are the victim of account fraud or identity theft, act immediately.

To report fraud on your Bank Rhode Island accounts:

If you suspect fraud in connection with your BankRI accounts, contact us immediately at 
(866) 4-BANKRI weekdays from 8 a.m. to 8 p.m., and Saturdays 9 a.m. to noon.

Check Fraud

Contact us immediately if:

  • Your checks are lost or stolen
  • You don't receive your account statement
  • You notice check transactions on your statement or Bank Rhode Island Online Banking account summary that you don't recognize

ATM or Debit MasterCard® Fraud


Contact us immediately if:

  • Your ATM or Debit MasterCard® is lost or stolen
  • You see ATM or Debit MasterCard® transactions that you don’t recognize

To report to other agencies

If you suspect you're the victim of identity theft, you should also contact these agencies:

Federal Trade Commission (FTC)
Identify Theft Hotline: 1-877-ID-THEFT
 

Social Security Administration Fraud Hotline
1-800-269-0271


Credit Bureau Fraud Hotlines
TransUnion: 1-800-680-7289
Equifax: 1-800-525-6285
Experian: 1-888-397-3742

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